Can you keep your acquisition costs low?
You might be under pressure from alternative banking actors and rising fintechs with disruptive offerings, so your customers will look for branchless, easy-to-complete identity verification and outstanding experience.
It’s time to stop wasting money on outdated, manual operations and go simple to gain customers digitally.
BUSINESS ONBOARDING FACTS*
of businesses require more than 1 person for opening an account
consider digital onboarding as an extremely important selection criteria
of business customers face poor onboarding experience
How Finshape can have you covered?
Operational excellence
Save costs with customer centric end-to-end digital onboarding
Increased digital sales
Develop sector-specific product offerings for better acquisition hooks
Stay human at the core
Empower relationship managers digitally to enrich client sourcing and improve conversions
Make the first impression right, and improve your bottomline
Provide customers the onboarding journey they expect and deserve anytime and from anywhere. Optimised for multiple representatives, speeded up and secured by futureproof technology.
Individual KYB Automated
Individual KYB Automated
Instant verification and bulletproof security checks with the least involvement needed
- Automatic ID recognition, tampering detection and liveliness check
- Top performer biometric engine, OCR
- Prefilled fields using public registers
Customer Obsessed Design
Customer Obsessed Design
Seamless E2E process ensuring clarity, transparency and connectivity
- Omnichannel experience
- Clear dashboard with statuses & tasks
- Optimised for multiple representatives
- Digital signature available*
* based on local regulations
Assist Along the Journey
Assist Along the Journey
Engage digitally with customers through their prefered channel
- video-chat and co-browsing options for efficient support
- 360 view and high efficiency dashboard to empower operators and BO
Results
Zero paper and branch visit required
Reduce average time-to-contract to 15 minutes
More than +25% revenue increase on new businesses due to lower churn rates
Up to 80% of cost saving on relationship managers allocated time
