Finshape launches Agentic DBOS: agentic AI for digital banking, already live in several bank projects

Prague, 5 November 2026 – Finshape today announced Agentic DBOS (ADBOS), the agentic evolution of its Digital Bank Operating System (DBOS). ADBOS adds an agentic AI layer to the proven DBOS platform used by a broad customer base. Our platform helps banks analyse, design, develop, test and launch digital services significantly faster. At the same time, it understands clients’ real needs, provides hyper-personalised interactions and brings customer servicing to a new level.

ADBOS is not just a concept on slides. It is already live and “battle-tested”, being used by Finshape’s clients today. The platform is being adopted rapidly across our existing and new clients including OTP Group, where Finshape’s delivery team uses ADBOS agents in its day-to-day work, and the first digital application delivered with their help is now in production. 

Across recent Finshape projects, the first production version of a new digital service went live in 6–7 months with ADBOS, compared with 9–12 months for comparable MVPs built before. The agents build on the platform the bank already runs. 

Banks can expect clear benefits, from significantly better UX and CX to faster delivery, a lower cost to serve and new revenue streams. Trust, however, remains the main challenge. Banking is a highly regulated industry, so banks need AI that behaves predictably, can be fully audited and stays firmly under their control. That is why ADBOS builds on DBOS, a platform used by more than a hundred banks worldwide, and on three decades of banking know-how that Finshape has built into its products and its AI agents. DBOS dramatically accelerates AI adoption by combining a proven digital banking platform with agentic AI.

“ADBOS marks a turning point for Finshape and for our clients. It’s a new way for banks to build, launch and scale digital experiences, faster and smarter than ever before. Banks don’t need another layer of technology. They need a foundation built for what comes next. ADBOS is that foundation. It gives banks the speed, intelligence and control to compete on their own terms.”

Neil Budd

CEO, Finshape

“The project is progressing at a strong pace, and the close cooperation between our teams has played an important role in that. We are happy with the way we are working together and with the results delivered so far, and we look forward to building on this momentum.”

András Sebők

CIO, OTP Bank

ADBOS gives banks a practical way to adopt agentic AI: on a foundation they already know and control, with their own people staying in charge of the decisions that matter.

About Finshape

We are a leading provider of digital banking solutions with more than 36 years of experience. More than 600 employees support 116 banking clients across 44 countries, helping financial institutions harness cutting-edge technology to accelerate digital transformation, improve operational efficiency, and enrich digital customer interactions. We are challenging how digital banking is built. Committed to customer success and long-term partnership, we empower banks to deliver intelligent, sovereign digital solutions.

Media contact                         Daniela Velová                                                          Martin Opatrný
                                                     Head of Marketing, Finshape                                  Managing Director, PR Clinic                                                                                         daniela.velova@finshape.com                              opatrny@prclinic.eu                                                                                                         +420 604 412 610                                                       +420 602 252 405