Loyalty, engagement & benefits

Turn any interaction into a reason to do more.

We deliver a proven, bank-wide loyalty platform that rewards the entire customer relationship, drives measurably higher engagement and turns everyday banking into a reason to stay and do more.

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Loyalty that wins grows revenue.

Points, cashback and tier rewards are expected. The banks gaining the most from loyalty go beyond them – connecting rewards to the entire banking relationship, using real-time customer data to make every interaction feel personal and worth engaging with.

Loyalty

From bank-wide rewards to hyper-personalized engagement.

Our embedded loyalty platform, fully integrated into DBOS, is built on the proven XLS solution from Collinson with over 15 live programs across Europe, the Middle East, Asia Pacific and Australia.

accountant 1Bank-wide loyalty, 
beyond card spend

Every meaningful interaction can become an opportunity to deepen engagement, from card transactions and loan subscriptions to app registrations and digital channel usage.

refund 1The full rewards 
spectrum

Points, cashback, vouchers, instant discounts, tier-based rewards, merchant offers, gift cards, travel rewards and charitable donations, on a single platform supporting multiple programs simultaneously.

folder 1Hyper-personalization 
powered by real data

Connected to DBOS real-time customer data, campaigns are triggered by life events, behavioral signals and banking milestones. From broad segments to true one-to-one targeting.

gamification 1Gamification
and engagement mechanics

Configurable quests, challenges and progress mechanics that turn routine banking into engaging experiences, proven to drive app usage and emotional loyalty.

laptop 1Merchant ecosystem and sustainability

A digital marketplace with bank-funded and merchant-funded offers, pay-with-points at POS terminals and ESG-linked loyalty for banks whose customers care about sustainability.

member 1Proven at scale

Over 15 live programs globally, multiple International Loyalty Awards wins, 1 million+ enrolled customers and 86% higher digital engagement among loyalty members – numbers that reflect real impact.

Key capabilities

Background-1Bank-wide loyalty across all products and interactions.

Background-1Full rewards spectrum on a single platform.

Background-1Multi-program management with independent rules and currencies.

Background-1Real-time hyper-personalization connected to your data.

Background-1Configurable gamification and quest mechanics.

Background-1Digital merchant marketplace with pay-with-points.

Background-1ESG and carbon-linked loyalty features.

Background-1Seamlessly embedded into mobile and online banking via DBOS.

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