RBI BECOMES DIGITAL AT SCALE BUT HUMAN AT THE CORE

The strategy that RBI Group laid out was as straightforward as it was ambitious: to implement a group-wide solution to drive customer engagement, personalise interactions and boost sales through digital channels – and emerge as a leader in the CEE region in doing so. It was a plan that is a perfect match for the capabilities offered by Finshape's advanced data analytics and personalisation solutions. Learn how RBI became the pioneer of personalised banking in 9 countries in the region.

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In this brochure, we take a closer look at:

  • How to drive digital sales by making sense of transaction data in real time
  • How was 150% growth in conversion of in-app and email campaigns achieved
  • How to boost climate change awareness through a carbon footprint calculator
  • How to sell more digitally in a way that even your customers feel better in the same time

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