How to build a healthy digital bank
A guide to identifying and overcoming bottlenecks
How to build a healthy digital bank - A guide to identifying and overcoming bottlenecks" is an eBook exploring the challenges and strategies of creating successful digital banking experiences. It delves into the importance of solution architecture, the complexities of customer experience personalization, and the value of embracing an ecosystem business model. The eBook offers insights from real-life digital transformation success stories, highlighting the need for continuous adaptation, holistic approaches, and the transition from a service provider to a trusted advisor in the evolving banking landscape.
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Chapter Highlights:
- Chapter 1: The key factors to consider when choosing a digital banking platform for optimal digitalization results.
- Chapter 2: Common mistakes that hinder customer experience personalization and how to overcome them.
- Chapter 3: Discover the transformative potential of ecosystems in the banking industry and questions to assess readiness for an ecosystem approach.